About Aquant

Aquant’s service intelligence platform gives service leaders, reps and teams the most vital information they need for every situation. Aquant understands service data in context, automatically transforms unstructured data into structured data, and then predicts the best solution for every service challenge. So service goes from simply solving problems to creating entirely new business opportunities, and from putting out fires, to lighting up customers’ smiles and igniting lasting loyalty. Now, service leaders completely eliminate escalations, technicians solve every service problem and together make service feel like magic.

CEO

  • Shahar Chen

    CEO & Co Founder

Highlights

Offices: New York, Tel Aviv

Additional Investors: Insight Partners, Lightspeed, Pitango, Angular Ventures, Schneider Electric Ventures, and Claltech.

Qumra Board Member: Sivan Shamri Dahan

Top news

Aquant’s Service Co-Pilot Delivers Generative AI Purpose-Built for Service

May 17, 2023

Aquant, an enterprise AI software vendor, has launched Service Co-Pilot, the latest generation of its customer experience offering. This new release, enhanced by generative AI, is built for servicers and manufacturers of complex equipment and machines.

Aquant Collaborates with Oracle

November 5, 2022

Aquant, a Service Intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every service encounter, and a member of Oracle PartnerNetwork (OPN), announced their work with Oracle Field Service (OFS), a cloud-based field service management solution. Working together, the two organizations aim to streamline the way field service organizations deliver service to customers and simplify how they use data to make critical business decisions.

Aquant Launches Service Hero for Home Appliances

February 15, 2022

Aquant, a service intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every situation, announced the launch of Service Hero™ for Home Appliances. The mobile triaging app, which uses expert crowdsourcing to troubleshoot issues pertaining to all major home appliances and brands, turns every service technician into an expert.

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